Head of Member Growth and Retention - Remote

Overview

Cayaba Care seeks a Head of Member Growth and Retention to lead and execute our end-to-end growth strategy, focusing on improving maternal health outcomes for underserved communities.

In Short

• Lead and execute member growth and retention strategies.
• Oversee member enrollment and engagement.
• Build and nurture provider and payer relationships.
• Manage and develop a high-performing team.
• Drive sustainable business growth.
• Leverage data-driven insights for strategy refinement.
• Act as the main point of contact for referral partners.
• Foster a culture of accountability and innovation.
• Develop strong relationships with healthcare stakeholders.
• Communicate Cayaba Care’s value proposition effectively.

Requirements

• Experience in end-to-end growth strategy in healthcare.
• Strong understanding of provider partnerships and patient enrollment.
• Experience in D2C healthcare models.
• Ability to balance strategy with hands-on execution.
• Track record of developing strong relationships in healthcare.
• Commitment to improving maternal health outcomes.
• Experience with diverse teams and patient populations.
• Strong analytical skills and proficiency in Excel or Google Sheets.

Benefits

• Unlimited time off for salaried employees after 90 days.
• Three weeks of paid time off for full-time employees after 90 days.
• Comprehensive health and wellness coverage.
• Life and disability insurance options.
• 401(k) retirement plan available.