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Retention & Growth Manager - Remote

Posted 3 weeks ago

Overview

The Retention & Growth Manager is responsible for overseeing customer migrations to new MarTech contracts, ensuring retention and growth in line with company targets.

In Short

  • Lead customer migrations to MarTech contracts.
  • Negotiate contracts and upsell services.
  • Collaborate with various departments.
  • Achieve targets set by the R&G Team Leader.
  • Conduct risk and opportunity analysis.
  • Manage contract administration and documentation.
  • Provide guidance on contractual matters.
  • Communicate effectively with all stakeholders.
  • Support other market R&G teams as needed.
  • Participate in team huddles and meetings.

Requirements

  • Experience in affiliate marketing.
  • Strong verbal communication skills.
  • Ability to work under pressure.
  • Commercial mindset and problem-solving skills.
  • Proven negotiation and persuasion skills.
  • Knowledge of local market landscape.
  • Fluency in local market language.

Benefits

  • Flexible four-day work week.
  • Remote working allowance.
  • Flexi-Office options for hybrid work.
  • Access to extensive training and development programs.

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