The Retention & Growth Manager is responsible for overseeing customer migrations to new MarTech contracts, ensuring retention and growth in line with company targets.
In Short
Lead customer migrations to MarTech contracts.
Negotiate contracts and upsell services.
Collaborate with various departments.
Achieve targets set by the R&G Team Leader.
Conduct risk and opportunity analysis.
Manage contract administration and documentation.
Provide guidance on contractual matters.
Communicate effectively with all stakeholders.
Support other market R&G teams as needed.
Participate in team huddles and meetings.
Requirements
Experience in affiliate marketing.
Strong verbal communication skills.
Ability to work under pressure.
Commercial mindset and problem-solving skills.
Proven negotiation and persuasion skills.
Knowledge of local market landscape.
Fluency in local market language.
Benefits
Flexible four-day work week.
Remote working allowance.
Flexi-Office options for hybrid work.
Access to extensive training and development programs.