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Customer Success Manager - Remote

Posted 8 weeks ago
Customer Service
Full Time
USA
90000 - 105000/year

Overview

Join Cartwheel to help tackle the student mental health crisis as part of its founding Arizona program team. Cartwheel is an early-stage company building a new kind of mental health program for kids that puts schools at the center. We see our role as supporting school staff who see kids every single day. Instead of going around them, we collaborate with them.

In Short

  • Build relationships with Arizona school district leadership and staff.
  • Work closely with the Arizona Department of Education.
  • Launch and maintain school district partnerships.
  • Provide strategic insights on district partnerships.
  • Deliver clinical guidance and coaching to school staff.
  • Promote collaboration with Cartwheel’s clinical team.
  • Flexible travel to districts as needed.
  • Full-time, salaried W2 position.
  • Remote work with in-person retreats.
  • Start date in March 2025.

Requirements

  • 5+ years as a Customer Success Manager in education or mental health.
  • 2+ years working in Arizona school systems.
  • Commitment to serving underserved communities.
  • Passion for tackling the youth mental health crisis.
  • Experience with Arizona Department of Education is a plus.
  • Experience with diverse populations is a plus.

Benefits

  • Competitive salary between $90,000 to $105,000.
  • Equity ownership stake in the company.
  • High-quality health insurance with $0 premium option.
  • Dental, Vision, and Life Insurance.
  • 4 weeks of paid PTO.
  • Sick Leave and Holidays.
  • 401K with 2% employer match.
  • Mission-driven team culture.
Cartwheel logo

Cartwheel

Cartwheel is dedicated to addressing the student mental health crisis by offering innovative support programs tailored for schools and students. The company focuses on providing mental health assessments and teletherapy, collaborating closely with school staff, students, and families in partner districts. With a commitment to flexible, remote work, Cartwheel seeks licensed mental health professionals, particularly those who are Spanish-speaking, to enhance mental health services in educational settings. The organization values a supportive team-based care model and offers competitive salaries, health benefits, and opportunities for ownership.

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