Wholesale Client Advocate - Remote

Overview

The Wholesale Client Advocate at Cardinal Financial is responsible for providing exceptional client experiences and supporting sales and operations teams to drive market share growth.

In Short

• Full-time position focused on client advocacy in the mortgage industry.
• Requires strong sales and client support skills.
• Builds relationships with clients and internal teams.
• Acts as a subject matter expert on company policies and products.
• Utilizes problem-solving techniques to resolve client issues.
• Promotes open communication and feedback.
• Manages multiple projects with attention to detail.
• Ensures a positive culture and client experience.
• Supports a technology-driven approach to lending.
• Encourages continuous improvement and innovation.

Requirements

• High school diploma or GED required.
• 2+ years experience in mortgage banking.
• Knowledge of industry guidelines and compliance.
• Proficiency with technological solutions in mortgage lending.
• Exceptional phone and communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to manage multiple tasks under pressure.
• Resourceful and dependable with a proactive work ethic.
• Desire to win and a competitive spirit.
• Experience with third-party origination is a plus.

Benefits

• Competitive salary and compensation package.
• Career growth opportunities.
• Empowered company culture valuing employee input.
• Comprehensive benefits package including 401K matching.
• Access to proprietary technology transforming the mortgage industry.