Client Advocate/Paralegal - Remote

Overview

The Client Advocate/Paralegal position at Chisholm Chisholm & Kilpatrick focuses on providing support to disabled military veterans and their families, ensuring they receive the highest level of care and service.

In Short

• Serve as the main point of contact for clients.
• Manage high volume of client calls and correspondence.
• Provide timely updates and answer questions.
• Ensure clear and professional communication.
• Draft basic forms and written correspondence.
• Update case management system with client information.
• Attend training sessions and assist in training new staff.
• Work independently and as part of a team.
• Maintain a professional, distraction-free remote work environment.
• Flexible remote work options available in specific states.

Requirements

• High School degree required; Bachelor's degree preferred.
• Experience in client services or customer support is a plus.
• Excellent verbal and written communication skills.
• Ability to handle sensitive information professionally.
• Detail-oriented with strong prioritization skills.
• Proficiency in Microsoft Office and Adobe Acrobat.
• Fluency in English; bilingual in Spanish is a plus.

Benefits

• Starting salary of $43,775 per year.
• Medical, dental, and vision insurance options.
• Gym membership reimbursement.
• 15 days of PTO plus 12 paid company holidays.
• 401k matching.
• Paid Parental Leave.