Account Manager - Remote

Overview

Canyon GBS is seeking a dedicated and results-driven Account Manager to join our team and play a key role in driving client success and business growth.

In Short

• Build and maintain strong, long-lasting client relationships.
• Serve as the lead point of contact for all customer account management matters.
• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
• Ensure timely and successful delivery of our solutions according to customer needs and objectives.
• Identify and grow opportunities within accounts and collaborate with sales teams to ensure growth attainment.
• Assist with challenging client requests or issue escalations as needed.
• Prepare regular reports on account status and communicate the progress to internal and external stakeholders.
• Ability to travel as needed to represent Canyon GBS globally.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 3 years of experience in account management or sales, preferably in the tech industry.
• Proven ability to manage multiple client accounts simultaneously while maintaining attention to detail.
• Strong understanding of AI-powered solutions and their applications in various sectors.
• Excellent listening, negotiation, and presentation skills.
• Proficiency in CRM software and MS Office Suite.
• Strong verbal and written communication skills.
• Ability to work independently and as part of a team.

Benefits

• Equal Opportunity Employment Statement.