Implementation Manager - French Speaking - Remote

Overview

Join the team redefining how the world experiences design.

In Short

• Become a Canva product expert within 30 days.
• Partner 1:1 with clients for a smooth Canva launch.
• Drive customer timelines and adoption of Canva.
• Co-build implementation processes with the team.
• Understand customer use cases to improve product experience.

Requirements

• 5+ years of SaaS implementation experience with enterprise clients.
• Proven project management skills in a fast-paced environment.
• Passionate about delivering outstanding customer experiences.
• Creative problem-solver with a curious mindset.
• Confident in managing diverse stakeholder relationships.
• Ability to work independently and prioritize tasks effectively.
• Strong proficiency in French and English.

Benefits

• Equity packages for employee success.
• Inclusive parental leave policy.
• Annual Vibe & Thrive allowance for wellbeing and setup.
• Flexible leave options for personal recharge.