Learner Success Coach - Remote

Overview

The Learner Success Coach is responsible for maximizing retention and ensuring apprentice progress by monitoring learner progress and providing coaching support sessions.

In Short

• Maximize learner retention and progress.
• Conduct routine progress reviews every 10-12 weeks.
• Provide coaching support sessions for learners.
• Maintain accurate records on learner LMS and reporting tools.
• Engage with employers and learners quarterly.
• Support learners in completing Functional Skills.
• Address any risk factors with line management.
• Embed Maths and English into learner sessions.
• Ensure compliance with Health and Safety regulations.
• Work remotely with occasional travel to the London office.

Requirements

• Experience in teaching, coaching, or mentoring.
• Experience in Apprenticeships or relevant industry.
• Understanding of the tech space.
• Strong attention to detail.
• Solutions-focused problem solver.
• Excellent communication skills.
• Proficient in Excel and learner LMS systems.

Benefits

• Remote-first company with flexibility to work from home.
• Pension with up to 5% matched contributions.
• 25 days holiday plus flexi bank holidays.
• Health & Wellbeing allowance.
• Enhanced maternity and paternity leave.
• Annual company events and socials.
• CPD allowance for development and growth.
• Private medical insurance.
• Holiday buy back scheme.
• 24-hour confidential support line.