Senior Director, Customer & Marketing Analytics - Remote

Overview

The Senior Director of Customer and Marketing Analytics will lead the transformation of data into actionable insights, creating the Analytics function within the Growth Marketing team.

In Short

• Lead the Analytics function within the Growth Marketing team.
• Transform disparate data sources into actionable insights.
• Establish standards and KPIs for success.
• Create dashboards to monitor key metrics.
• Drive analytics capability growth using AI and ML.
• Evaluate and implement analytics tools and partners.
• Support corporate data governance efforts.
• Manage 3rd party CRM system vendor.
• Collaborate across various teams.
• Serve as a data & analytics evangelist.

Requirements

• 15+ years of marketing analytics and customer insights experience.
• Strong problem-solving skills.
• Proven expertise in data modeling and statistical analysis.
• Advanced knowledge of SQL and Business Intelligence tools.
• Deep experience with tagging tools.
• Ability to evaluate and implement responsive solutions.
• Effective communicator.
• Track record of building strong partnerships.
• Occasional travel necessary.
• Servant leader mindset required.

Benefits

• Opportunity to shape the Analytics function.
• Work with a leading company in premium space management.
• Collaborate with cross-functional teams.
• Engage in innovative analytics practices.
• Contribute to customer relationship enhancement.