Global Strategic Consultant - Remote

Overview

As a Global Strategic Consultant at Calabrio, you will play a pivotal role in reshaping customer experience by supporting sales on strategic customer engagements and transforming organizations through innovative solutions.

In Short

• Support sales with consulting engagements focused on solving business issues.
• Provide creative support with sales opportunities including deal strategy and custom demos.
• Collaborate with sales teams to define and execute business strategies for large opportunities.
• Engage in deep discovery discussions to uncover key business objectives.
• Work with sales engineers to deliver customized demonstrations.
• Design and deliver proof of concepts in collaboration with professional services.
• Utilize Workforce Optimization solution knowledge to develop competitive solutions.
• Manage key deal events and briefing sessions.

Requirements

• Broad knowledge of WFO solutions or relevant industry experience.
• Excellent communication skills and strategic thinking.
• Strong skills in deal strategy and competitive positioning.
• Ability to create compelling and memorable solution presentations.
• Understanding of industry trends and solution capabilities.
• Capability to manage multiple strategic opportunities simultaneously.
• Provide real-time coaching and deal strategy adjustments.
• Manage travel requirements effectively.

Benefits

• Be part of an innovative and fast-paced environment.
• Opportunity to work with cutting-edge AI-driven analytics tools.
• Collaborate with a dynamic team focused on customer experience.
• Engage in meaningful work that drives customer insights.