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Ambulatory Services Representative - Float Pool - Remote

Posted 3 days ago
Customer Service
Full Time
USA

Overview

The Ambulatory Services Representative plays a crucial role in providing administrative support for patients in an ambulatory setting, ensuring a seamless experience for those seeking routine and urgent medical care.

In Short

  • Full-time position with a 40-hour workweek.
  • Monday through Friday schedule from 8 am to 4:30 pm.
  • Responsible for greeting patients and verifying their information.
  • May involve collecting co-payments and obtaining treatment authorizations.
  • Requires assessing patient needs and referring them to appropriate services.
  • Requires excellent communication and human relations skills.
  • Preferred experience in business office procedures and medical terminology.
  • Signing bonus may be available based on eligibility.
  • Focus on respect and teamwork in the workplace.
  • Equal opportunity employer encouraging diverse applications.

Requirements

  • High School Diploma required; Associate’s or Bachelor’s degree preferred.
  • 3 years of related experience required, waived with higher education.
  • Ability to use specialized applications software and computer systems.
  • Must be able to work under stressful situations.
  • Professional behavior and communication skills are essential.
  • Knowledge of medical terminology and procedures is preferred.

Benefits

  • Opportunity to work in a reputable health system.
  • Engagement in a diverse and respectful workplace.
  • Supportive team environment focused on patient care.
  • Potential for career growth and development.
  • Involvement in a community-focused health initiative.

C.M.H

C210 Marlborough Hospital

UMass Memorial Health - Harrington Hospital, Inc. is a leading health system in Central Massachusetts, dedicated to exceptional patient care, academic excellence, and innovative research. With a workforce of over 16,000 employees, the organization fosters a collaborative environment where every individual is considered a caregiver, contributing to the healing process in unique ways. UMass Memorial Health emphasizes respect, diversity, and inclusion, encouraging applications from individuals with varied experiences and backgrounds. The hospital is committed to maintaining high standards of professionalism and quality improvement, ensuring a supportive atmosphere for both patients and staff.

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