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Ambulatory Services Representative - Dermatology - Remote

Posted 7 weeks ago
Customer Service
Full Time
USA

Overview

The Ambulatory Services Representative for Dermatology plays a critical role in providing administrative support for patients seeking routine and urgent care appointments, ensuring a seamless experience for both patients and healthcare providers.

In Short

  • Perform complex administrative duties in an ambulatory setting.
  • Greet and assist patients for appointments and procedures.
  • Verify patient demographic and insurance information.
  • Collect co-payments from patients upon arrival.
  • Obtain consent signatures for treatment and billing.
  • Assess and refer patients for additional services as needed.
  • Work under stressful situations while maintaining professionalism.
  • Utilize specialized applications and computer systems.
  • Exemplify excellent communication and human relations skills.
  • Contribute to a respectful and supportive work environment.

Requirements

  • High School Diploma required; Associate's or Bachelor's preferred.
  • 3 years of related experience, waived with higher education.
  • Ability to work multifunctionally in a healthcare setting.
  • Knowledge of business office procedures and medical terminology is preferred.
  • Strong communication skills and professional behavior are essential.

Benefits

  • Potential signing bonus available.
  • Work in a collaborative healthcare environment.
  • Opportunity to make a significant impact on patient care.
  • Supportive team culture focused on respect and kindness.
  • Access to continuous learning and development opportunities.

C.M.H

C210 Marlborough Hospital

UMass Memorial Health - Harrington Hospital, Inc. is a leading health system in Central Massachusetts, dedicated to exceptional patient care, academic excellence, and innovative research. With a workforce of over 16,000 employees, the organization fosters a collaborative environment where every individual is considered a caregiver, contributing to the healing process in unique ways. UMass Memorial Health emphasizes respect, diversity, and inclusion, encouraging applications from individuals with varied experiences and backgrounds. The hospital is committed to maintaining high standards of professionalism and quality improvement, ensuring a supportive atmosphere for both patients and staff.

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