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Renewal Manager - Remote

Posted 15 weeks ago
Sales / Business
Full Time
NY, USA

Overview

ButterflyMX is on a mission to empower people to open and manage doors & gates from a smartphone. The Renewal Manager will play a crucial role in managing customer contract renewals and optimizing revenue.

In Short

  • Own and optimize the customer renewal process.
  • Collaborate with Customer Success, Finance, and Sales teams.
  • Develop strategies to drive renewals and increase customer lifetime value.
  • Analyze renewal trends and churn drivers.
  • Manage renewal data in Salesforce.
  • Identify upsell and cross-sell opportunities.
  • Build a renewal analytics framework.
  • Handle customer escalations related to renewals.
  • Create documentation for the renewal process.

Requirements

  • Experience in contract management and customer renewals.
  • Strong analytical skills.
  • Proficiency in Salesforce.
  • Excellent communication and collaboration skills.
  • Ability to develop and execute strategic plans.

Benefits

  • Work in a remote-first environment.
  • Collaborative and innovative company culture.
  • Opportunity to drive customer success and retention.
  • Engage with a diverse team.
ButterflyMX logo

ButterflyMX

ButterflyMX is a leading property technology company dedicated to simplifying property access for owners, staff, residents, and visitors. With innovative access control solutions trusted by over 15,000 multifamily, commercial, student housing, and gated communities globally, ButterflyMX is at the forefront of the real estate technology industry. The company is experiencing rapid growth and seeks top-tier talent to join its dynamic team. ButterflyMX fosters a transparent and flexible culture, valuing intelligent, passionate, and collaborative individuals while offering benefits such as a 401(k) match and self-care stipends. The company is committed to enhancing the experience of its communities while encouraging employees to pursue their personal passions.

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