Product Operations Specialist - Remote

Overview

The Product Operations Specialist at Burwood Group manages the complete pre-sales product procurement operations process, ensuring accuracy and efficiency in client interactions and sales support.

In Short

• Manage product quoting, procurement, and order execution.
• Coordinate pricing and logistics with sales and vendors.
• Ensure accuracy in proposals and minimize errors.
• Direct communication with clients and internal teams.
• Assist with post-sales support as needed.
• Handle order processing using internal systems.
• Support sales team with follow-up activities.
• Maintain accurate records for reporting and invoicing.
• Participate in upselling and cross-selling opportunities.
• Contribute to a collaborative and innovative team culture.

Requirements

• Bachelor’s Degree in Technology or Business required.
• Minimum 3 years of experience in Inside Sales or Client Service.
• Experience in a fast-paced sales environment preferred.
• Strong verbal and written communication skills.
• Effective team player with problem-solving skills.
• Proficient computer skills.
• Organizational and time management skills.
• Ability to build rapport with clients.
• Strong interpersonal skills.
• Reference from the United States required.

Benefits

• Full work-from-home opportunity with allowance.
• Government-mandated benefits under Philippine Labor Code.
• 13th-month pay.
• Retirement pay as per Philippine law.
• 15 days of annual leave.
• Supplemental local insurance coverage.
• Mental wellness programs.
• Learning opportunities for career development.