Player Operations Specialist - Remote

Overview

Patrianna is seeking a detail-oriented Player Operations Specialist focused on fraud prevention, KYC compliance, and payment management to join their dynamic, international team.

In Short

• Join a collaborative remote-working culture.
• Focus on fraud prevention and KYC compliance.
• Manage payment processes and investigate suspicious activities.
• Work with internal teams to ensure compliance and documentation integrity.
• Provide accurate records and monitor case progress.
• Make decisions with minimal supervision.
• Communicate effectively in a business environment.
• Handle payment-related queries and discrepancies.
• Willingness to work on a shifting schedule.
• Proactive in suggesting process improvements.

Requirements

• 2+ years of experience in KYC, Payments, or Risk Specialist role.
• Bachelor's degree or at least 2 years in college.
• Experience with USA/European Gaming accounts preferred.
• Strong written and spoken English skills.
• Ability to multi-task and manage time effectively.
• Interpersonal and communication skills.
• Problem-solving and decision-making abilities.
• Analytical skills and attention to detail.
• Ability to cope under pressure.
• Commercial awareness and understanding of business issues.

Benefits

• Competitive salary.
• Flexibility and remote work.
• Training and development opportunities.
• International collaboration with global teams.
• Career growth in a fast-growing business.