Senior Player Operations Manager - Remote

Overview

The Senior Player Operations Manager is responsible for shaping and driving the vision of all Player Operations areas at Patrianna, focusing on strategic drive, KPI review, team coordination, and cross-department collaboration.

In Short

• Define and optimize the strategy for Player Operations.
• Develop and refine KPIs for performance measurement.
• Oversee smooth operation of Player Operations teams.
• Collaborate with other departments for alignment on objectives.
• Create and analyze reports for operational insights.
• Maintain operational integrity and player trust.
• Ensure compliance with social gaming regulations.
• Oversee AMOE activities across partners.
• Drive improvements in operational processes.
• Utilize data insights for strategic decision-making.

Requirements

• Experience in player operations or related fields.
• Strong analytical skills for KPI development.
• Ability to coordinate and manage teams effectively.
• Experience in cross-department collaboration.
• Knowledge of risk management and payment operations.
• Understanding of social gaming industry trends.
• Strong communication skills.
• Ability to drive operational improvements.
• Proficiency in data analysis tools.
• Experience with compliance and regulatory standards.

Benefits

• Opportunity to work in a fast-scaling company.
• Dynamic global team environment.
• Impact on the future of social gaming.
• Access to innovative solutions and technology.
• Professional growth and development opportunities.
• Collaborative and high-performance culture.
• Flexible working arrangements.
• Competitive compensation package.
• Health and wellness programs.
• Creative and ambitious work environment.