Implementation Manager - Remote

Overview

As an Implementation Manager at BuildOps, you will be responsible for onboarding customers onto the BuildOps platform, ensuring they understand the value of the solution and driving successful deployments.

In Short

• Join a remote-friendly customer experience team.
• Focus on customer onboarding and communication of BuildOps value.
• Manage activation numbers and deliver performance reports.
• Collaborate with teams to ensure successful deployments.
• Meet revenue goals through effective customer management.
• Travel up to 50% to assist with customer implementations.
• Work in a fast-paced, high-growth startup environment.
• Engage in process improvement and documentation.
• Facilitate meetings and product demonstrations.
• Drive customer satisfaction and loyalty.

Requirements

• At least 3 years experience deploying B2B SaaS solutions.
• Ability to work independently and in teams.
• Passion for exceeding customer expectations.
• Strong analytical abilities.
• Detail-oriented and methodical approach.
• Excellent communication skills in English.
• Proven problem-solving skills.
• Ability to multi-task in a deadline-driven environment.

Benefits

• Competitive salary and stock options.
• Comprehensive benefits package.
• Unlimited paid time off.
• Flexible and hybrid work schedules.
• Company events and team-building activities.
• Supportive team environment.
• Opportunity to build a groundbreaking solution.