Client Engagement Account Coordinator - Remote

Overview

The Client Engagement Account Coordinator is responsible for managing client relationships and ensuring effective delivery of pharmacy benefit services, including RFP processes and auditing.

In Short

• Manage onboarding of new clients and ensure accurate setup.
• Coordinate RFP and market-check processes for assigned accounts.
• Assist with auditing processes and create necessary documentation.
• Support analytic reporting and peer review of data.
• Manage day-to-day client relationships to ensure retention.
• Assist with issue escalation and resolution.
• Create and distribute client communications.
• Demonstrate strong analytical and organizational skills.
• Work collaboratively with internal teams and clients.
• Adapt to changes and manage competing demands effectively.

Requirements

• Bachelor’s degree in Business or Healthcare related field.
• 2+ years of relevant Pharmacy Benefit consulting experience.
• Ability to travel up to 10% of the time.
• Knowledge of Pharmacy and Medical data preferred.
• Strong experience in MS Office and/or MS Excel.
• Experience with Tableau is a plus.

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance.
• Financial Benefits: ESPP, 401k, Student Loan Assistance.
• Paid Time Off and Holidays.
• Tuition Reimbursement.
• Mental health and wellness services.
• Preferred Partner Discounts and more.