Account Manager - Remote

Overview

An overview paragraph about the job

In Short

• The Account Manager is the primary contact for clients.
• Builds long-term relationships that foster client satisfaction and retention.
• Responsible for overseeing field operations.
• Performs site walkthroughs to ensure quality and service expectations.
• Leads resolution of client issues to ensure renewal.
• Generates referrals and forwards them to the Business Developer.
• Develops accurate estimates for clients.
• Assists in the overall leadership of the branch.
• Maintains satisfactory accounts receivable levels.
• Coordinates with Branch Administrator for up-to-date client information.

Requirements

• Associate degree in a business-related field or equivalent experience.
• Minimum of 3 years of experience in customer service, management, and leadership.
• Effective written and verbal communication skills.
• Ability to coach and develop a teamwork environment.

Benefits

• Paid time off
• Health and wellness coverage
• 401k savings plan