Account Manager for Commercial Landscaping Maintenance - Remote

Overview

The Account Manager is responsible for building long-term relationships with clients in the commercial landscaping maintenance sector, ensuring client satisfaction, and growing the portfolio through sales and service excellence.

In Short

• Primary contact for clients in the landscaping sector.
• Build long-term client relationships to foster satisfaction and retention.
• Identify and pursue opportunities for ancillary sales.
• Develop accurate estimates for clients.
• Ensure timely delivery of design and bids.
• Generate referrals and maintain client communication.
• Conduct site walkthroughs to ensure quality service.
• Resolve client issues and concerns.
• Support hiring and training of field crews.
• Maintain financial goals and acceptable gross margins.

Requirements

• Associate degree in a business-related field or equivalent experience.
• Minimum of 3 years in customer service and management.
• Effective written and verbal communication skills.
• Ability to coach and foster teamwork.

Benefits

• Health, wellness, and financial benefits for full-time members.
• Medical, dental, and vision insurance.
• 401k savings plan with employer contributions.
• Paid time off for vacation and sick leave.
• Tuition reimbursement opportunities.
• Company paid holidays.