Supervisor, Billing & Operations - Remote

Overview

The Supervisor, Billing & Operations will oversee billing processes, ensure accuracy and compliance, and drive operational efficiency within the Customer Financial Services team.

In Short

• Manage and mentor a team of billing professionals.
• Supervise end-to-end billing activities.
• Conduct regular audits of billing processes.
• Act as a subject matter expert for billing systems.
• Utilize data for reporting and analysis.
• Collaborate with cross-functional teams.
• Ensure regulatory compliance in billing operations.
• Develop and deliver training programs.
• Monitor billing workflows for efficiency.
• Lead initiatives to align operations with organizational goals.

Requirements

• Bachelor's degree in Accounting or Business Administration.
• 7+ years of experience in billing operations.
• Strong leadership and project management skills.
• Comprehensive knowledge of billing systems.
• Familiarity with telecom industry practices.
• Exceptional analytical abilities.
• Proficiency in Microsoft Office and billing software.
• Excellent communication skills.
• Ability to thrive in a fast-paced environment.

Benefits

• Competitive medical, dental, and vision insurance.
• 401K plan with company match.
• Employee assistance program.
• Comprehensive paid time off programs.
• Focus on overall wellness and work-life balance.