Senior Manager, Engineering & Construction Operational Support - Remote

Overview

Brightspeed is seeking a Senior Manager of Operational Support to develop strategies and processes for centralized operations in Engineering and Construction, enhancing customer service and operational efficiency.

In Short

• Lead operational support functions for Engineering and Construction.
• Drive process optimization and efficiency.
• Manage program for centralized functions like pole management and contractor management.
• Provide technical support for Engineering and Construction applications.
• Utilize data analytics for performance improvement.
• Foster a diverse and inclusive workforce.
• Encourage open communication and sharing of best practices.
• Implement strategies for business goal achievement.
• Support the transition to fiber optic technologies.
• Collaborate with cross-functional teams.

Requirements

• 7+ years of experience in Telecommunications.
• Bachelor’s degree or equivalent experience in fiber engineering and construction.
• Experience with facility engineering and network deployments.
• Knowledge of engineering and construction systems.
• Strong communication and interpersonal skills.
• Process improvement mindset.
• Ability to motivate teams and work under pressure.
• Exceptional analytical and problem-solving skills.
• Program/Project Management experience.

Benefits

• Competitive medical, dental, and vision insurance.
• 401K plan with company match.
• Employee assistance program.
• Comprehensive wellness programs.
• Focus on diversity, equity, and inclusion in the workplace.