Pillar Support Lead - Remote

Overview

As a Pillar Support Lead at Brightspeed, you will support the execution of initiatives, track progress, and communicate with the Transformation Office to enhance customer experience and operational efficiency.

In Short

• Support initiative execution and track progress.
• Work with initiative owners and stakeholders daily.
• Identify and escalate key issues.
• Maintain initiative charters and master trackers.
• Support the Rapid Response team in troubleshooting.
• Provide context and data to initiative teams.
• Assist in improving processes to achieve goals faster.
• Understand organizational areas related to initiatives.
• Navigate Brightspeed's organization effectively.
• Contribute to a diverse and inclusive workplace.

Requirements

• Bachelor's degree in Business Management, Economics, or similar field.
• Experience in telecommunications industry.
• Strong project management and organizational skills.
• Proficiency in Excel and PowerPoint.
• Good communication skills.
• Ability to think ahead and identify challenges.
• Familiarity with tools and data sources at Brightspeed.

Benefits

• Competitive compensation and comprehensive benefits.
• Medical, dental, vision, and life insurance.
• 401K plan with company match.
• Employee assistance program.
• Focus on overall wellness and work-life balance.
• Diversity, equity, and inclusion initiatives.
• Recognition as a Top Workplace.