Remote Otter LogoRemoteOtter

Lead Analyst, Field Operations - Remote

Posted 10 weeks ago
All others
Full Time
NC, USA

Overview

As a Lead Operations Analyst at Brightspeed, you will be responsible for creating and supporting Mass Markets field operations, focusing on processes, standards, compliance testing, and test equipment support.

In Short

  • Develop and maintain field processes for mass markets field operations.
  • Support field technicians as a Subject Matter Expert (SME).
  • Lead deployment of processes and programs impacting field operations.
  • Communicate process changes throughout field operations.
  • Collaborate with other organizations on improvements.
  • Develop system integrations with vendors and partners.

Requirements

  • Bachelors or Equivalent and 10+ years related experience.
  • Extensive experience with Office 365.
  • Experience with Viavi HST 3000 or similar test meters.
  • Experience with fiber and copper facilities in a telco environment.
  • Strong analytical skills.
  • Effective verbal and written communication skills.

Benefits

  • Competitive compensation and comprehensive benefits.
  • Promotes overall wellness through physical, emotional, and financial health.
  • Diversity, equity, and inclusion are central to the company culture.
Brightspeed logo

Brightspeed

Brightspeed is a forward-thinking telecommunications company dedicated to transforming how individuals and communities connect through fast, reliable internet services. Operating in twenty states across the Midwest and South, Brightspeed aims to upgrade traditional copper networks to advanced fiber optic technologies, particularly in rural areas that have been historically underserved by broadband providers. With a strong commitment to delivering an exceptional customer experience, Brightspeed is backed by Apollo Global Management and is focused on building a world-class fiber network. The company values diversity, equity, and inclusion, fostering a workplace culture that encourages authenticity and collaboration among its team members.

Share This Job!

Save This Job!

Similar Jobs:

The Field Operations Lead will oversee the implementation of field operations in Burkina Faso, ensuring alignment with strategic goals and effective program delivery.

Burkina Faso
Full-time
Project Management
CFA964,796 - CFA1,447,195/month
Empower Finance logo

Operations Analyst - Remote

Empower Finance

7 weeks ago

Join Empower as an Operations Analyst to safeguard our platform from fraud while engaging with users and analyzing suspicious activities.

USA
Full-time
Finance / Legal

Pleo

Operations Analyst - Remote

Pleo

7 weeks ago

Join Pleo as an Operations Analyst to enhance business processes and support customer-facing teams.

Portugal
Full-time
All others
Nautilus Solar Energy logo

Operations Analyst - Remote

Nautilus Solar Energy

7 weeks ago

The Operations Analyst supports the operations team in data management and financial processes, with a focus on community solar projects.

USA
Full-time
Data Analysis

Tagetik

Operations Analyst - Remote

Tagetik

8 weeks ago

The Operations Analyst will manage data integrity and support technology initiatives in a hybrid work environment.

USA
Full-time
Project Management