Operations Analyst - Remote

Overview

The Operations Analyst role is responsible for ensuring data integrity and supporting technology initiatives within the Business License Operations team. This position involves collaboration on projects that are crucial for migrating systems and databases.

In Short

• Responsible for data integrity and project management.
• Supports the Associate Director and General Manager.
• Hybrid work model with in-office days required.
• Requires at least 2 years of project management experience.
• Strong MS Office skills are essential.
• Knowledge of business license systems preferred.
• Regular domestic travel may be required.
• Strong communication and collaboration skills are necessary.
• Attention to detail and data pattern recognition are critical.
• Offers a range of employee benefits.

Requirements

• Bachelor’s degree or equivalent experience preferred.
• Deep business license industry experience required.
• Ability to manage multiple priorities effectively.
• Strong written and verbal communication skills.
• Self-motivated and organized.
• Experience in a matrixed environment is a plus.
• Demonstrates initiative and drive.
• Ability to synthesize complex information.
• Creative and analytical thinking skills.
• Strong attention to detail.

Benefits

• Medical, Dental, & Vision Plans.
• 401(k) and FSA/HSA options.
• Commuter Benefits.
• Tuition Assistance Plan.
• Vacation and Sick Time.
• Paid Parental Leave.
• Employee well-being programs.
• Inclusive workplace culture.
• Opportunities for professional growth.
• Recognition for diversity and inclusion efforts.