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CSM - Customer Success Manager - German speaker (Hybrid Remote Policy)

Posted 134 weeks ago
Customer Service
Full Time
Germany

Overview

As a Customer Success Manager at Brevo, you’ll engage in strategic discussions with our clients, provide expert product recommendations, and drive customer success by fostering deep, consultative relationships.

In Short

  • Engage in strategic discussions with clients
  • Provide expert product recommendations
  • Drive customer success
  • Foster deep, consultative relationships
  • Manage a portfolio of enterprise-level customers
  • Handle complex accounts
  • Provide valuable product insights
  • Work with a leading CRM suite
  • Support over 500,000 businesses globally
  • Contribute to a fast-growing company

Requirements

  • Experience in customer success or account management
  • Strong communication skills
  • Ability to manage complex accounts
  • Familiarity with CRM tools
  • Consultative selling skills
  • Problem-solving abilities
  • Experience with enterprise-level clients
  • Ability to work collaboratively
  • Understanding of marketing automation
  • Fluency in English

Benefits

  • Opportunity to work with a leading technology
  • Engage with a diverse portfolio of clients
  • Be part of a fast-growing company
  • Work in a dynamic environment
  • Access to professional development resources
  • Collaborative team culture
  • Competitive compensation package
  • Health and wellness benefits
  • Flexible working arrangements
  • Global exposure and experience
Brevo logo

Brevo

Brevo is a dynamic company based in Berlin, dedicated to delivering exceptional customer service through a diverse and empowered team. With a strong focus on customer experience, Brevo values collaboration, mentorship, and team support, ensuring smooth daily operations while fostering a positive work environment. The company offers a range of benefits to its employees, including generous vacation time, wellness memberships, and opportunities for professional development, all aimed at creating a fulfilling workplace culture.

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