Solutions Architect - Remote

Overview

As a Solutions Architect at Braze, you will play a crucial role in the integration and onboarding phase of the customer lifecycle, focusing on data architecture and design guidance, technical implementation, and aligning with service partners.

In Short

• Engage with customer teams to understand their requirements.
• Facilitate onboarding to maximize time to value.
• Document technical requirements and customer interactions.
• Support Service Delivery Managers with strategic solutions.
• Design implementation plans in partnership with customers.
• Assist with SDK and API integrations.
• Conduct workshops to empower customer teams.
• Troubleshoot technical issues during implementation.
• Enhance efficiency of customer integrations.

Requirements

• 2+ years of relevant experience in related fields.
• Strong knowledge of SaaS, Marketing, Mobile, APIs, or Programming.
• Excellent written and verbal communication skills.
• Ability to work well with internal and external stakeholders.
• Strong problem-solving skills and intellectual curiosity.
• Willingness to learn and grow in your role.

Benefits

• Competitive compensation including equity.
• Retirement and Employee Stock Purchase Plans.
• Flexible paid time off.
• Comprehensive medical, dental, vision, life, and disability coverage.
• Family services including fertility benefits and parental leave.
• Professional development and learning opportunities.
• Community engagement initiatives.
• Collaborative and fun work culture.