Billing Systems Analyst I - Remote

Overview

The Billing Systems Analyst I will play a key role in delivering quality, on-time billing reports and invoices to our customer base while supporting Managed Service customers directly.

In Short

• Deliver quality billing reports and invoices.
• Process and analyze data for billing schedules.
• Produce invoices and billing reports for Managed Service Customers.
• Schedule monthly activities with internal and external teams.
• Provide support to customers via phone and email.
• Address billing or application questions and issues.
• Oversee production activities of other Billing Analysts.
• Utilize problem-solving and time management skills.
• Work in a culture of integrity, innovation, and impact.
• Potential for hybrid work arrangements.

Requirements

• Strong analytical and problem-solving skills.
• Experience in billing or finance-related roles.
• Ability to communicate effectively with customers.
• Proficiency in data analysis and reporting tools.
• Experience in managing customer relationships.
• Time management skills and ability to prioritize tasks.
• Ability to work independently and as part of a team.
• Knowledge of managed services is a plus.
• Experience in IT software is beneficial.
• Commitment to the company's guiding principles.

Benefits

• Work from home, in-office, or hybrid options available.
• Healthcare benefits: Dental and Medical.
• Paid vacation, volunteer, and holiday time off.
• Employee Belonging Groups.
• Support for disabilities and accommodations.
• Cultural and professional development opportunities.
• Inclusive workplace environment.
• Commitment to employee integrity and respect.
• Engagement in innovative ideas and practices.
• Opportunities to connect with diverse teams.