Systems Analyst – Patient Billing Systems - Remote

Overview

Natera is seeking a Systems Analyst to join the Patient Experience Billing team. This position is responsible for developing, analyzing, optimizing, and managing the systems and processes that support patient billing. The ideal candidate will have strong expertise in Power BI development, database management, and system analysis, with a data-driven mindset focused on process improvements and system efficiencies.

In Short

• Analyze and review patient billing system data and files.
• Design and develop Power BI dashboards and reports to visualize key performance indicators (KPIs), system performance, and operational data.
• Ensure billing-related patient communications and statements are generated and delivered on time.
• Collaborate with internal departments, external vendors, and call centers to improve data workflows and system efficiencies that enhance the overall patient experience.
• Work closely with vendor operations teams to oversee and enhance database and system functionalities impacting patient billing and cash collections.
• Manage and optimize data storage solutions, including integration with tools like Snowflake or other database systems.
• Develop and track KPIs related to patient billing system performance to include adherence to SLAs, operational efficiency, and accuracy of billing operations.
• Investigate and resolve system-related patient billing escalations with a problem-solving and data-driven approach.
• Research and implement new technologies and procedures to optimize billing systems, enhance data insights, and improve workflows.

Requirements

• Bachelor’s Degree in business, healthcare systems, computer science, or a related technical field.
• Master’s Degree in data analytics, information management, or a related field (preferred).
• 2–3 years of experience with systems analysis, database management, Power BI development, or related fields.
• Experience with SQL and data modeling for database and reporting applications.
• Familiarity with billing systems like AMD or Epic (preferred).

Benefits

• Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
• Natera employees and their immediate families receive free testing in addition to fertility care benefits.
• Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more.
• Generous employee referral program.