Senior Billing Systems Analyst - Remote

Overview

Brightspeed is seeking a Senior Billing Systems Analyst to enhance billing platforms and improve customer experiences across several states.

In Short

• Implement system enhancements and updates for billing systems.
• Support development and testing of new billing products.
• Collaborate with various teams to streamline billing processes.
• Monitor and analyze performance metrics of billing systems.
• Resolve billing issues to enhance customer satisfaction.
• Identify and propose system improvements.
• Evaluate impacts of new projects on billing systems.
• Document and communicate business requirements.
• Provide guidance on reporting fields.
• Perform system administration duties.

Requirements

• Bachelor’s degree in Accounting, Business Administration, Finance or related field.
• 5+ years of experience as a systems analyst.
• Proficiency in billing software and ERP systems.
• Strong attention to detail in data analysis and reporting.
• Excellent problem-solving skills.
• Strong communication skills for collaboration.
• Familiarity with billing regulations and revenue recognition principles.
• Ability to work independently in a fast-paced environment.

Benefits

• Competitive medical, dental, vision, and life insurance.
• Employee assistance program.
• 401K plan with company match.
• Comprehensive paid time off programs.
• Diversity, equity, and inclusion initiatives.
• Flexible working arrangements.
• Recognition as a Top Workplace.
• Investment in technology for remote connectivity.