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Senior Software Engineer - Escalation Management - Remote

Posted 6 days ago
Software Development
Full Time
MX

Overview

Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. We are looking for a Senior Software Engineer responsible for managing escalation change requests and offering support as needed.

In Short

  • Manage escalation change requests and provide effective resolutions.
  • Hold regular meetings with the Project Manager to discuss progress.
  • Promote awareness of key information security practices.
  • Identify and report security risks related to information assets.
  • Ensure compliance with data privacy and protection standards.
  • Work with various operating systems including Linux and UNIX.
  • Proficient in C/C++ programming languages.
  • Experience with cloud services like AWS and Azure.
  • Strong background in Microsoft technologies.
  • Proficient in English communication skills.

Requirements

  • 3+ years of experience in a development position.
  • 3+ years of experience as a UNIX SysAdmin.
  • Proficient in C/C++.
  • Experience with Linux distributions and UNIX systems.
  • Knowledge of cloud services and networking protocols.
  • Familiarity with IAM and email protocols.
  • Strong organizational and multitasking skills.

Benefits

  • Opportunity to work with a global team.
  • Engage in innovative projects across various industries.
  • Professional development and growth opportunities.
  • Work in a collaborative environment.
  • Competitive compensation and benefits package.
Bounteous logo

Bounteous

Bounteous is a leading digital experience agency recognized for its expertise in Adobe engineering, particularly in Adobe Experience Manager (AEM). The company focuses on delivering high-quality, custom platform development for enterprise-level clients, emphasizing collaboration and proactive problem-solving. With a commitment to continuous improvement and innovation, Bounteous fosters a dynamic work environment where developers can thrive and contribute to mission-critical systems. The team values strong communication and technical skills, ensuring that all members are equipped to tackle complex challenges in a fast-paced setting.

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