Customer Support Agent, Greek (Hybrid) - Remote

Overview

Join our team in Barcelona as a Customer Support Agent, where you will provide exceptional customer service in the automotive sector, particularly focusing on tire recommendations and customer inquiries.

In Short

• Provide tire recommendations based on customer needs.
• Inform customers about promotions and discounts.
• Handle customer complaints with empathy.
• Communicate via phone, email, and chat.
• Collaborate with other departments to improve customer satisfaction.
• Work in a hybrid model with flexibility for remote work.
• Receive comprehensive training on tire knowledge.
• Join a diverse team with colleagues from 24 languages.
• Potential for career advancement within the company.
• Work Monday to Friday, 08:00-17:00.

Requirements

• Fluent in Greek at a C2 Level.
• Fluency in English and/or Spanish.
• Strong customer service orientation.
• Previous customer service experience preferred.
• Hardwired internet connection required.
• Must be based in Barcelona for in-office activities.

Benefits

• Flexible hybrid work model.
• Opportunity for international remote work.
• Comprehensive training provided.
• Supportive and inclusive workplace culture.
• Work-life balance emphasized.