Associate Customer Success Manager - Remote

Overview

As an Associate Customer Success Manager at Booster, you will support school clients, manage orders, and learn essential skills in customer success while contributing to the mission of raising funds for schools.

In Short

• Entry-level role in customer success.
• Support school clients and manage spiritwear orders.
• Participate in a structured training program.
• Learn from experienced Customer Success Managers.
• Handle administrative tasks related to orders.
• Communicate with internal teams for order accuracy.
• Maintain accurate records and report on client activity.
• Collaborate with sales, product, and creative teams.
• Contribute to team efficiency and scalability.
• Opportunity for growth within the customer success field.

Requirements

• Bachelor’s degree or equivalent work experience.
• Clear communication skills, both written and verbal.
• Detail-oriented with strong organizational skills.
• Ability to take initiative and follow through.
• Adaptability in a fast-paced environment.
• Enthusiasm for learning and growth.

Benefits

• Medical, Dental, and Vision insurance.
• 401k matching.
• 10 days PTO and 15+ observed holidays.
• Paid parental leave.
• Technology provided for work.