Technology Implementations Specialist - Remote

Overview

The Technical Implementations Specialist brings solutions to life by configuring, deploying, and maintaining client and internal platforms using no-code and low-code tools, ensuring seamless adoption and lasting success.

In Short

• Configure and deploy platforms like Zendesk, Gorgias, and Salesforce.
• Build workflows, automations, and integrations.
• Translate business requirements into system configurations.
• Prototype use cases and support QA testing.
• Analyze platform performance and implement improvements.
• Create and maintain technical documentation.
• Resolve tickets for updates and improvements.
• Maintain certifications and skills across key platforms.
• Collaborate closely with Solutions Architect and Engineering teams.
• Be detail-oriented and excited about solving problems.

Requirements

• Experience with no-code and low-code platforms.
• Strong problem-solving skills.
• Detail-oriented with a passion for technology.
• Ability to work collaboratively in a team environment.
• Familiarity with client-facing and internal platforms.
• Excellent communication skills.
• Experience in technical documentation.
• Ability to analyze user feedback effectively.
• Experience in workflow optimization.
• Knowledge of automation tools.

Benefits

• Work in a global team with diverse values.
• Opportunity to impact communities worldwide.
• Dynamic work environment fostering growth.
• Supportive company culture emphasizing empathy.
• Potential for career advancement.
• Engagement in meaningful projects.
• Access to training and development resources.
• Flexible working conditions.
• Participation in innovative solutions.
• Collaborative approach to problem-solving.