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Processing Representative (Part Time) - Remote

Posted 2 days ago
Customer Service
Part Time
Worldwide

Overview

Bobtail is dedicated to increasing happiness by eliminating inefficiencies in the supply chain. We envision a supply chain without friction, fraud, waste, and abuse where companies succeed based on the value they create.

In Short

  • Part-time Processing Representative position available.
  • Requires 2 years of invoice processing/accounts payable experience preferred.
  • Excellent English proficiency - written and verbal is necessary.
  • Detail-oriented individual who enjoys investigating issues.
  • Relevant knowledge and experience in cloud computing; Salesforce is a plus.
  • Availability to work Monday-Tuesday-Friday (8 hours per day).
  • Must be available for the first week Monday-Friday (8 hours per day) for Training.
  • Ability to quickly learn new web-based technologies.
  • Strong verbal & written communication skills when interacting with clients.
  • Problem solver with a proactive approach.

Requirements

  • Review, track and approve invoices for funding.
  • Communicate with brokers to verify invoice details.
  • Collect required documents from brokers and clients.
  • Manage the status of invoices according to provided criteria.
  • Assist team members from different tiers with complex invoice issues.
  • Maintain broker & client relationships with consistent follow-ups.
  • Document all communication notes in Bobtail Portal.
  • Communicate users’ experiences and understand when to escalate issues.

Benefits

  • Work from home (or wherever).
  • Continues training.

Bobtail

Bobtail

Bobtail is a forward-thinking company focused on enhancing happiness by streamlining supply chain processes. They aim to create a frictionless environment free from fraud, waste, and inefficiencies, allowing businesses to thrive based on the value they deliver. At Bobtail, teamwork is prioritized over individual contributions, fostering a culture of collaboration, experimentation, and continuous improvement. The company values diversity, transparency, and mental health, and encourages proactive problem-solving among its employees. With a commitment to creating an inclusive workplace, Bobtail is dedicated to embracing individuals from various backgrounds and experiences.

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