Refund Processing Representative I - Remote

Overview

The Refund Processing Representative I is responsible for analyzing and resolving credit balances and requests for refunds within various patient accounting systems, ensuring accurate reimbursement calculations.

In Short

• Analyze credit balances and refund requests.
• Utilize multiple patient accounting systems.
• Document actions taken to resolve issues.
• Identify root causes of credit balances.
• Assist in departmental projects.
• Adhere to revenue cycle policies and procedures.
• Maintain knowledge of healthcare regulations.
• Work independently in a fast-paced environment.
• Strong attention to detail required.
• Full-time position with a Monday to Friday schedule.

Requirements

• High School Graduate.
• 1 year of experience in a healthcare business office setting.
• Good organizational and communication skills.
• Basic understanding of Microsoft Office.
• Strong mathematics aptitude.
• Ability to work under pressure.
• Knowledge of Managed Care payer contract terms.
• Ethical conduct and reliable attendance.

Benefits

• Comprehensive benefits package.
• Paid Time Off programs.
• Health and welfare benefits.
• Defined contribution retirement plans with employer match.
• Educational Assistance Program.