Junior Account Manager - Hospitality - Remote

Overview

In the role of Junior Account Manager at BnBerry, you will embark on a structured career path designed to transform you into an industry expert. You will initially work directly under the Head of Customer Success, providing vital support while learning the nuances of our business.

In Short

• Support & Shadowing: Assist the Head of Customer Success with daily operations, client communications, and strategic projects.
• Client Interaction: Act as a responsive point of contact for client inquiries, ensuring a high level of service and quick problem resolution.
• Learning & Training: Proactively learn the hospitality ecosystem, including how online booking platforms (Airbnb, Booking.com) operate.
• Data & CRM Management: Leverage CRM tools (e.g., Hubspot) to maintain accurate account records and track client interactions.
• Administrative Support: Assist with account set-ups, listing optimizations, and general administrative tasks to ensure the team meets its goals.
• Growth Track: Work toward clear milestones to transition from a support role to an independent Account Manager.

Requirements

• High-energy individuals with strong people skills.
• Interest in the tech and travel sectors.

Benefits

• Structured career path.
• Opportunity to learn from industry experts.