Junior Account Manager - Remote

Overview

Join our team as a Junior Account Manager in the thriving iGaming industry, where you'll support the management of VIP client relationships and contribute to a dynamic, collaborative culture.

In Short

• Support the development and maintenance of relationships with VIP clients
• Respond promptly to client inquiries and concerns
• Proactively engage with clients to understand their needs
• Help maintain high levels of client satisfaction and retention
• Assist with administrative tasks and client documentation
• Support data tracking and analysis related to client performance
• Collaborate with internal teams on client objectives
• Assist senior account managers with ongoing tasks

Requirements

• Native-level skills in Bahasa Malaysia (Malay) or Mandarin
• Experience in customer service, sales, or account management
• Strong communication and interpersonal skills
• Ability to work collaboratively in a team environment
• Excellent problem-solving skills
• High attention to detail and organizational abilities
• Ability to manage multiple tasks effectively
• Discretion in handling confidential information

Benefits

• Flexible and remote working options
• Equipment provided for comfortable working
• Career growth and training opportunities
• Performance recognition with raises and career progression
• Health and fitness benefits from day one
• Self-development budget for online courses
• Extra paid annual leave, increasing with tenure
• Special birthday perk after one year of employment