Inbound Sales Representative - Remote

Overview

We are seeking a high-energy, competitive, and customer-focused Inbound Sales Agent to join our growing Consumer Sales and Retention team. This role is primarily inbound-driven, with opportunities to support outbound initiatives, and is ideal for someone who thrives on achieving results while delivering exceptional customer experiences.

In Short

• Engage with residential customers through inbound and outbound calls.
• Drive sales, retain services, and strengthen customer loyalty.
• Help new customers establish service and guide existing customers.
• Participate in targeted outbound campaigns.
• Meet or exceed sales and service performance metrics.
• Apply strong problem-solving skills.
• Collaborate with peers and supervisors.
• Stay updated on product knowledge and industry trends.

Requirements

• High school diploma or equivalent.
• Must live in Florida.
• Proven experience in customer sales.
• Call center experience preferred.
• Strong verbal communication and negotiation skills.
• Professional phone presence.
• Goal-oriented and self-motivated.
• Comfortable using call-handling software.
• Ability to handle difficult conversations.
• Bilingual skills a plus.

Benefits

• Medical, Dental and Vision.
• PTO & Holidays.
• 401K + Match.
• Life Insurance.
• FSA & HSA.
• Short Term/Long Term Disability.
• Legal Plan Support & EAP.