Card Operations Support Specialist - Remote

Overview

The Card Operations Support Specialist will provide hands-on operational support to a commercial card implementation team, focusing on non-customer-facing execution work.

In Short

• Remote position within the U.S.
• Approximately a 3-month consulting role with potential for extension or conversion to hire.
• Perform virtual card reporting and basic transaction investigations.
• Execute manual updates to account records and process payment requests.
• Support customer onboarding workflows for various card portfolios.
• Follow documented procedures for accurate task completion.
• Maintain strong data accuracy and documentation discipline.
• Assist with ad hoc operational requests as needed.
• Must work independently and be detail-oriented.
• Experience in high-volume, process-driven environments is preferred.

Requirements

• Bachelor’s degree required.
• 3–6 years of operations or financial services support experience.
• Experience in commercial card or payment processing preferred.
• Strong Excel skills required.
• Ability to navigate multiple internal systems.
• High accuracy in data entry tasks.
• Must be reliable and highly organized.
• Self-starter who can work independently.
• Strong attention to detail is essential.
• Ability to manage fluctuating workload volumes.

Benefits

• Health, Vision, Dental coverage.
• 401K plan and Life Insurance.
• Pretax Commuter Benefits.
• Supportive team environment.
• Competitive benefits program.
• Diversity and equality in the workplace.