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Operations Support Specialist - Remote

Posted Yesterday
All others
Full Time
USA
20 - 26/hour

Overview

The Operations Support Specialist plays a crucial role in ensuring the operational efficiency of virtual academies by managing data, supporting staff, and facilitating communication within the educational environment.

In Short

  • Manage daily operational aspects of virtual academies.
  • Update and monitor critical data flows between systems.
  • Assist with staff concerns related to operational issues.
  • Provide training related to new systems and changes.
  • Resolve escalations from students, parents, and teachers.
  • Monitor data validity and provide weekly reports.
  • Coordinate school timelines and deadlines.
  • Work with leadership on school planning and policies.
  • Engage in continuous improvement initiatives.
  • Work remotely within PST time zone.

Requirements

  • Bachelor’s degree preferred.
  • Three years of relevant experience in education and operations.
  • Proficient in MS Excel, Word, and Outlook.
  • Strong organizational and time management skills.
  • Detail-oriented with strong communication skills.
  • Experience with student information systems.
  • Ability to clear required background check.
  • Formal project management experience desired.

Benefits

  • Competitive salary range of $20 - $26 per hour.
  • Bonus eligibility for eligible employees.
  • Robust benefits package including health benefits.
  • Retirement contributions.
  • Paid time off.

Tallo

Tallo

301 Pine Springs Preparatory Virtual Academy, a partner school of Stride, Inc., is dedicated to providing a high-quality, personalized online education experience for students in North Carolina. The academy focuses on promoting student success through a comprehensive school counseling program that supports academic achievement, social and emotional development, and career readiness. With a commitment to inclusion and diversity, Pine Springs Preparatory fosters a collaborative environment where passionate educators work together to create engaging educational experiences. The school emphasizes individualized learning, community partnerships, and data-driven instructional models to ensure that every student can thrive and reach their full potential.

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