Support & Operations Specialist - Remote

Overview

As a Support & Operations Specialist at Luscii, you will provide first-line support to users and colleagues, ensuring smooth operations and compliance within the organization.

In Short

• Provide first-line support via email, phone, and tickets.
• Troubleshoot issues and escalate when necessary.
• Manage internal tools and keep documentation updated.
• Handle HR and contract administration tasks.
• Organize security and privacy trainings.
• Support operations within Luscii.
• Work in a remote-first environment from anywhere in the Netherlands.
• Enjoy a 4-day workweek for better work-life balance.
• Collaborate with a tight-knit international team.
• Contribute to impactful work in healthcare.

Requirements

• Experience in a support-focused role.
• Fluent in Dutch and English.
• Proactive and solution-oriented mindset.
• Flexible and adaptable to changing tasks.
• Strong organizational and communication skills.
• Collaborative mindset with confidence in decision-making.

Benefits

• Salary up to €3,200 gross per month.
• Remote-first work culture.
• Flexible workspace and schedule.
• Culture of autonomy and shared responsibility.
• Work-life balance with a 4-day workweek.
• Continuous professional growth opportunities.
• Collaborative team environment.
• Enjoyable workplace with regular team activities.
• Impactful work in healthcare.