Director of Customer and Partner Marketing - Remote

Overview

BlackCloak’s mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients’ digital lives from hackers, privacy leaks, and identity theft. If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity.

In Short

• Lead the development and execution of strategic marketing programs.
• Drive customer retention, expansion, and partner engagement.
• Manage customer communication and engagement initiatives.
• Develop and manage partner marketing programs.
• Collaborate with partners on joint marketing campaigns.
• Gather and analyze customer feedback for improvement.
• Plan and execute customer and partner focused events.
• Provide partners with marketing resources and support.
• Build strong relationships with clients and partners.
• Ensure alignment and mutual success with partners.

Requirements

• Bachelor's degree in Marketing, Business, or a related field.
• 10-12+ years of experience in customer and partner marketing.
• At least 3 years in a leadership role.
• Proven track record in a SaaS environment.
• Strong understanding of customer lifecycle marketing principles.
• Excellent communication and interpersonal skills.
• Data-driven and analytical mindset.
• Ability to manage multiple projects effectively.
• Experience in the cybersecurity industry is a plus.

Benefits

• Opportunity to protect high-profile individuals.
• Dynamic and results-driven work environment.
• Engagement with strategic partners.
• Ability to drive significant impact in the organization.
• Collaborative team culture.