Client Account Manager - Remote

Overview

As a Client Account Manager at BlackCloak, you will be responsible for maintaining and growing business relationships with corporate clients, ensuring they receive maximum value from our services.

In Short

• Maintain and grow business relationships with corporate clients.
• Report directly to the Sr. Director of Sales.
• Work closely with Client Success to ensure client satisfaction.
• Scout opportunities for growth within established accounts.
• Create and foster new relationships over time.
• Map out key stakeholders within assigned accounts.
• Act as a trusted advisor to clients and internal teams.
• Focus on client retention and annual renewals.
• Mitigate risks to clients' digital lives.
• Passionate about protecting others.

Requirements

• Experience in client relationship management.
• Strong strategic planning skills.
• Ability to identify decision makers and influencers.
• Excellent communication and interpersonal skills.
• Proven track record in sales or business development.
• Ability to work collaboratively with internal teams.
• Passion for client success and satisfaction.
• Understanding of digital security and privacy issues.
• Ability to manage multiple accounts effectively.
• Strong problem-solving skills.

Benefits

• Opportunity to work with high-profile clients.
• Dynamic and supportive work environment.
• Professional development opportunities.
• Competitive salary and benefits package.
• Work with a mission-driven team.
• Flexible work arrangements.
• Access to cutting-edge technology and resources.
• Contribute to the safety and security of clients.
• Engage in meaningful work that makes a difference.
• Collaborative culture focused on success.