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Client Account Manager - Remote

Posted 8 weeks ago

Overview

As a Client Account Manager at BlackCloak, you will be responsible for maintaining and growing business relationships with corporate clients, ensuring they receive maximum value from our services.

In Short

  • Maintain and grow business relationships with corporate clients.
  • Report directly to the Sr. Director of Sales.
  • Work closely with Client Success to ensure client satisfaction.
  • Scout opportunities for growth within established accounts.
  • Create and foster new relationships over time.
  • Map out key stakeholders within assigned accounts.
  • Act as a trusted advisor to clients and internal teams.
  • Focus on client retention and annual renewals.
  • Mitigate risks to clients' digital lives.
  • Passionate about protecting others.

Requirements

  • Experience in client relationship management.
  • Strong strategic planning skills.
  • Ability to identify decision makers and influencers.
  • Excellent communication and interpersonal skills.
  • Proven track record in sales or business development.
  • Ability to work collaboratively with internal teams.
  • Passion for client success and satisfaction.
  • Understanding of digital security and privacy issues.
  • Ability to manage multiple accounts effectively.
  • Strong problem-solving skills.

Benefits

  • Opportunity to work with high-profile clients.
  • Dynamic and supportive work environment.
  • Professional development opportunities.
  • Competitive salary and benefits package.
  • Work with a mission-driven team.
  • Flexible work arrangements.
  • Access to cutting-edge technology and resources.
  • Contribute to the safety and security of clients.
  • Engage in meaningful work that makes a difference.
  • Collaborative culture focused on success.

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