Account Manager, Digital Marketing - Remote

Overview

As an Account Manager, you will be responsible for ensuring the growth, success, and satisfaction of our marketing services customers, leveraging your experience to foster long-term relationships and drive revenue growth.

In Short

• Serve as the primary point of contact for marketing services customers.
• Address customer needs and resolve issues proactively.
• Optimize campaign performance and drive customer retention.
• Build lasting relationships and communicate regularly with clients.
• Analyze campaign performance data to provide actionable insights.
• Coordinate with internal teams for seamless execution of campaigns.
• Stay updated on digital marketing trends and best practices.
• Assist with onboarding and training of new hires.
• Present company services professionally to clients.
• Participate in special projects supporting team goals.

Requirements

• 3+ years of account/client management experience.
• Strong track record of achieving retention and growth targets.
• Digital marketing experience preferred but not required.
• Excellent organizational and time management skills.
• Bachelor’s degree in business or marketing is a plus.
• Experience with CRM tools and Microsoft Office Suite.

Benefits

• Four medical plans with company HSA contribution.
• Dental and vision plans.
• Life and disability insurance.
• Paid time off and parental leave.
• 401K retirement savings plan.
• Peer-to-peer recognition program.
• Award-winning workplace culture with quarterly initiatives.