Patient Financial Services Specialist - Hospital Billing - Remote

Overview

The Patient Financial Services Specialist is responsible for efficient and timely billing and collections of hospital outstanding balances, working within a large multi-facility healthcare system.

In Short

• Utilizes the Epic Hospital Billing System for account management.
• Handles billing, denial, and follow-up activities for claims.
• Contacts insurance carriers regarding claim statuses.
• Documents all actions taken within the EPIC system.
• Resolves complex accounts and resubmits claims as necessary.
• Works independently and meets established productivity requirements.
• Maintains compliance with departmental policies and procedures.
• Participates in necessary training sessions for the billing system.
• Identifies and escalates problem accounts to management.
• Demonstrates excellent communication and problem-solving skills.

Requirements

• High School Diploma / GED required.
• At least five years of accounts receivable experience.
• Strong knowledge of Epic Hospital Billing workflows.
• Excellent attention to detail and prioritization skills.
• Professional communication skills, both oral and written.
• Ability to work independently and efficiently.
• Experience in Revenue Cycle Accounts Receivable preferred.

Benefits

• Comprehensive compensation and benefits package.
• Opportunities for continuous learning and growth.
• Supportive work culture promoting innovation and belonging.
• Health and wellness initiatives to achieve a balanced life.