As a member of the Fraud & Payments Team at Betclic, you will ensure that customer withdrawals are processed correctly and timely while minimizing fraud risk and providing excellent customer service.
In Short
Independently determine fraudulent activity and act according to procedures.
Conduct analysis of transactions and customer records.
Investigate suspicious alerts and handle KYC documents.
Monitor money laundering transactions and submit SARs.
Process customer payments accurately and timely.
Suggest improvements to fraud tools and procedures.
Handle customer queries professionally.
Requirements
Fluency in English; French, Portuguese, or Polish is a plus.
Experience in online payments and fraud prevention.
Knowledge of gambling compliance, RG, and AML.
Familiarity with laws and regulations in fraud and payments.
Proficiency in Microsoft Office, especially Word and Excel.
Excellent communication, organization, and analytical skills.
Ability to work autonomously and in shifts.
Benefits
Travel & Leisure benefit up to €600 per year.
Fitness benefit up to €30 per month.
Meal allowance.
Private health insurance after 6 months.
Private pension scheme after 6 months.
Relocation package.
Hybrid work arrangement from Malta.
Possibility to work remotely from home country for a few weeks per year.
Personalized annual training program for skills development.
Career development in an international environment.