Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

In Short

Manage Salesforce users, profiles, permission sets, and other admin tasks
Collaborate with business partners to create reports and dashboards
Provide user support through tickets, training, and documentation
Test system enhancements and perform quality assurance tasks
Work with Subject Matter Experts, Business Analysts, and/or Project Leads to validate, understand, design and implement solutions that satisfy requirements in Salesforce
Design and develop robust Salesforce solutions, leveraging Salesforce declarative or programmatic tools
Stay updated on new Salesforce features and implement them across tools
Communicate with cross functional stakeholders and end users from Revenue Operations, Sales, Marketing, Finance, and Client Success
Develop an understanding of Benevity's business processes and how they interact with our product & Salesforce-related application ecosystem
Write and translate user stories or business requirements into systematic solutions

Requirements

Bachelor’s degree in computer science or equivalent
Extensive experience working with Apex
Extensive knowledge of Salesforce Classic and Lightning Experience
Able to understand, troubleshoot and extend the Salesforce's Quote Calculator Plugin and/or expert in Javascript
Strong knowledge of Salesforce functionality and limitations
Hands-on experience with Salesforce programming tools, data migration, and APIs
Salesforce certification (Administrator, Platform App Builder, or Developer I)
Experience managing multiple projects, from gathering requirements to rolling out solutions
Excellent interpersonal and communication skills for cross-functional collaboration
Proven experience building effective CRM-based solutions