Retail Operations Manager - Remote

Overview

The Retail Operations Manager will be pivotal in establishing Bellroy's retail presence in the U.S., focusing on site selection, store openings, and operational excellence.

In Short

• Lead the establishment of Bellroy's U.S. retail operations.
• Scout and secure retail locations for new stores.
• Manage the site selection and lease negotiation processes.
• Oversee fit-out projects, ensuring they are on time and budget.
• Lead and develop Store Managers and frontline leaders.
• Shape and implement retail technology solutions.
• Document and create repeatable operational processes.
• Stay updated on retail trends and market dynamics.
• Collaborate with international teams to align strategies.
• Travel regularly for site visits and store openings.

Requirements

• 5–7 years in retail operations or multi-site management.
• Experience in commercial real estate processes.
• Ability to manage fit-out projects.
• Experience in leading and developing teams.
• Strong commercial acumen and analytical skills.
• Experience in shaping retail technology decisions.
• Ability to create and document processes.
• Knowledge of retail trends and market opportunities.
• Comfortable working in ambiguous environments.
• Passion for building a retail operation from the ground up.

Benefits

• 20 days of PTO and additional paid sick/personal time.
• 401(k) with employer match.
• Generous medical benefits package.
• Yearly product allowance and discounts for friends and family.