Operations Manager - Remote

Overview

The Operations Manager provides leadership and direction for the revenue cycle operations team, ensuring both internal processes and client-facing workflows meet expectations. This role involves conducting performance reviews, coaching staff, and collaborating with various stakeholders to achieve key performance indicators (KPIs).

In Short

• Lead the revenue cycle operations team.
• Conduct performance reviews and coaching.
• Collaborate with Human Capital and senior leaders.
• Ensure team meets client-specific KPIs.
• Oversee recruitment and professional development.
• Analyze financial and operational trends.
• Build a high-performing operations team.
• Implement training programs.
• Attend client meetings as required.
• Perform other related duties as required.

Requirements

• High school diploma or equivalent required; Associate's degree preferred.
• Bachelor’s degree in healthcare management preferred.
• CRCR certification required within 90 days of hire.
• Minimum 5 years of experience in revenue cycle management.
• Experience with complex insurance claims.
• Proficient in EMR systems and Microsoft Office Suite.
• Strong communication and analytical skills.
• Ability to mentor and develop team members.
• Understanding of healthcare revenue cycle administration.
• Positive attitude and adaptability.

Benefits

• Competitive salary.
• Fully remote position.
• Opportunities for professional development.
• Collaborative work environment.
• Comprehensive benefits package.